Non-proprietary elevator equipment gives you complete ownership of the parts and components. Understanding this and choosing a company that provides non-proprietary equipment is an important step for business and commercial property owners, facility managers, developers, etc.

DEM Elevating Equipment is set apart in the industry, dedicated to providing high-quality, non-proprietary equipment for those installing and repairing vertical transportation.

Proprietary vs. Non-Proprietary Equipment: What’s the Difference?

Service Provider Flexibility

Non-Proprietary: Any licensed elevator contractor or technician can service the equipment.

Proprietary: Strictly serviced and repaired by the original manufacturer.

Parts Availability

Non-Proprietary: Readily available through multiple distributors including DEM.

Proprietary: Sourced exclusively through the original equipment manufacturer (OEM). 

Diagnostic Tools

Non-Proprietary: Built-in diagnostics and open software.

Proprietary: Usually kept password-protected and accessible only by the manufacturer’s techs.

Maintenance Costs

Non-Proprietary: With multiple providers, competitive bidding keeps the rates fair and prices reasonable. 

Proprietary: A lack of competition can lead to higher service rates. 

System & Part Ownership

Non-Proprietary: Complete ownership and control of the system.

Proprietary: Essentially, a long-term lease where the manufacturer still owns the equipment you’re using. 

If you’re the decision-maker for a property’s elevator assets, reach out to DEM Elevating Equipment for more information about the non-proprietary equipment we offer, as well as our nationally recognized team to support all your vertical transportation needs.